Do you need help to get online and grow your digital confidence?

Call the free Vodafone Digital Skills Helpline to get dedicated support in getting online: 0800 987 4110

Lines are open 9-5 Monday to Friday excluding Bank Holidays

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The Vodafone Digital Skills Helpline


Digital assistance and advice is now available through a new free helpline created by Vodafone and We Are Digital. The free Digital Skills Helpline can help if you struggle with things such as setting up a digital device, connecting to the internet, or learning how to communicate with others using email and other messaging applications.

If you would like support, please call 0800 987 4110.

About Vodafone

The Digital Skills Helpline is part of Vodafone’s everyone.connected campaign to tackle digital exclusion. The campaign aims to help four million people cross the digital divide by 2025 through free connectivity, affordable products and services, and digital skills training for businesses and communities.

Vodafone’s everyone.connected initiative has already provided free connectivity to more than a million digitally excluded people in the UK.

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1. I am not a Vodafone customer, can I still call the Digital Skills Helpline?

The Vodafone Digital Skills Helpline is free to call from any UK mobile or landline, and is open to everyone, whether they are a Vodafone customer or not.

2. How can the Digital Skills Helpline help me?

Our specially trained advisors can help you if you are nervous and uncertain about the online world, to gain valuable skills, such as setting up a phone or tablet, connecting to the internet, using online banking and money-saving tools, as well as learning to communicate with friends and family using email and messaging services.

3. Do you offer support with 3G shutdown?

In 2023 Vodafone is retiring 3G in the UK. The Digital Skills Helpline can help you if you believe you are affected by the retirement of the 3G network.

For more information about the 3G shutdown, please click here.

Working with InterpretersLive!

If you require a British Sign Language video interpreter. You can contact us to access Vodafone's Free Digital Skills Helpling using a video interpreter via the InterpretersLive! Service is provided by Sign Solutions.

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