Tender Information

Start date: 23 September 2024.

We Are Group is looking for a contractor(s)/supplier(s) to carry out additional development and customisation of our Salesforce Service Cloud Org. We are tendering for quotes for the completion of the following:

Project Scope:

Triage Standardisation: Rationalise the existing triage processes across diverse service streams, augmenting operational efficiency and efficacy and enabling We Are Group to cross triage users for different services.
Self-Referral Mechanisms: Facilitate self-referral pathways for local centres, trainers, volunteers, and beneficiaries, fostering equitable access and engagement and expanding our Partner Portal.
Build our scheduler booking module: To book directly into delivery organisations, including in Coventry, that we work with (with additional scheduler features).

We expect to commence this project as soon as possible with completion by November 2024 at the latest. Payments will be made in two payments for this whole phase of the project. The first payment will be upfront on award of the tender and the remaining payment will be on completion. We will assess each bid for the tender in the following way:

Price (40%)
Timescales (40%)
Experience/track record (20%)

If you are interested in tendering for this opportunity and would like to know more, please contact the team on getgoing@wearegroup.com or give us a call on 03333 444 019.

This tender will be advertised for the next 10 working days, and the closing date is 4 October 2024 at 11:59pm.

This project is part-funded by the UK Government through the UK Shared Prosperity Fund.