Guidance

Our Guidance services enable governments and financial services organisations to facilitate customer adoption, access,and engagement with their products and services.

How our Guidance service can support your organisation:

  • Increase engagement with products and services.
  • Provide guidance to your customers to gain access to your services.
  • Boost service engagement through community interaction.
  • Support your digital transformation delivery.

Man and woman working on paper application

Our Assisted Digital service has a Net Promoter Score (NPS) score of 100.

We utilise real-time data to continually improve service delivery to train carers and patients effectively.

Tech Enabled Care

Our Tech Enabled Care support service improves patient care and alleviates pressures on carers and healthcare professionals, ensuring the sustainability of healthcare services.

How our Tech Enabled Care supports Local Authorities:

  • Increase efficiency by streamlining operations
  • Improve patient care and foster independence
  • Enhance the quality of care
  • Greater financial efficiencies

Find out more here on how we could implement our Tech Enabled Care in your organisation.

Tech-enabled-care
man and woman working on an application

Assisted Digital

Our Assisted Digital provides your customers and citizens with online and offline application support for those who need assistance filling in forms.

How our Assisted Digital can support your organisation:

  • Reduce your contact centre costs
  • A single overview of data
  • End-to-end, seamless management and delivery
  • Enhance accessibility for users