During the COVID 19 Pandemic We are Digital has changed its working practices to ensure the safety and well being of its Staff, Customers and Partners who support the business. We are in a fortunate position that we have been able to continue to support and help our customers by moving to a remote learning option in most cases. As the UK starts to relax the lockdown we are reviewing and planning how we phase a return to our normal business operations.
Staff
We will be introducing a phased return to the office for some of the team who will benefit from being back in an office environment. Strict social distancing measures will be in place and reviewed on a weekly basis to reflect any new guidance issued by the government or health advisors. These measures will include reduced workstations to enable the 2m rule; where the individual is able to work from home they will continue to do so. Hand sanitiser and anti bacterial wipes are available at every workstation and key touchpoints throughout the office. All meetings will be held using remote software unless this cannot be done in which case individuals will be asked to review the need for the meeting to take place.
Partners
We will work with our Trainer Network and Centre Networks to offer guidance and support on how best to plan for their return to normal operations. Where it is possible we will ask our partners to continue to deliver training content remotely. If a Partner has deemed that they are ready to conduct face to face training we will ask them to provide evidence of their risk assessments and statement to meet COVID 19 Secure guidelines. If there is a need for the training to take place face to face we will protect our partners by ensuring that the booking team have ascertained that the customer or anyone in their household is not currently showing symptoms of COVID 19 or haven’t been advised to self isolate following potential contact.
