We Are Group is the UK's leading delivery partner for digital inclusion and financial wellbeing.

We enable central and local government, housing associations and regulated industries to deliver digital-first services safely, compliantly and inclusively.

A diverse team gathered in a meeting, discussing strategies with a visual aid

What Makes us Different


Outcome tracking and reporting

Evidence the impact of your programmes with auditable data, 30+ standard metrics, and SROI calculation aligned to Social Value UK and BS8950.

Vulnerability-integrated delivery

Deliver safe, inclusive support in every interaction, through DBS-checked specialist advisers operating under safeguarding-led processes.

National network for hard-to-reach groups

Reach vulnerable or hard-to-serve people through our contact centre and 400+ vetted community partners, delivering in person, by phone and online.

Social value and procurement partnership

Win bids and deliver binding social value commitments under PPN 002 and the Procurement Act with a certified SME partner in your supply chain.

Our Services


Digital Skills Training

Configurable digital skills programmes covering everyday, workplace and future-ready capability, from device access and online safety to AI literacy and digital identity. Aligned to the Essential Digital Skills Framework and the Minimum Digital Living Standard.

Financial Wellbeing Support

Non-regulated money guidance that builds financial resilience and prevents crisis, covering household budgeting, digital money skills, income maximisation, scam awareness and early action on arrears.

Debt Advice (Regulated)

FCA-regulated debt advice for people in financial crisis, covering affordability review, debt solution pathways, income maximisation and creditor engagement.

Energy Advice

Practical one-to-one energy and water advice covering bill understanding, tariff switching, grants and schemes, energy efficiency, scam awareness and seasonal support. Reducing fuel poverty and supporting your regulatory commitments.

Assisted Digital Support

Hands-on help for people who can't complete government and corporate digital services on their own, from creating accounts, to completing online forms, to navigating identity checks. Also known as Assisted Digital.

Custom Digital Journeys

End-to-end design and operation of inclusive digital services for vulnerable user groups, including discovery, accessible service design, build, and ongoing assisted delivery.

Ready to improve outcomes for vulnerable users?

Our Impact

Proofpoints-icon-1

£63,992,843.66 returned to L&Q residents over 7 years through reduced debts, reduced outgoings, and increased income

Proofpoints-icon-3

29,161 Vulnerable people supported to access digital-first public services at HMCTS, Home Office and the Money and Pensions Service in 2025

Proofpoints-icon-2

9.7/10 CSAT on Windrush services, against a 7.3 GB national benchmark

Our Customers

Customer Logos